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Entry mats will help collect the dirt, sand, grit, and other substances such as oil, asphalt, or driveway sealer that might otherwise be tracked onto your floor. Do not use rubber or foam backed plastic mats as they may discolor the flooring finish. To prevent slippage, use an approved vinyl rug underlayment. Use floor protectors and wide-load bearing leg bases/ rollers to minimize indentations and scratches from heavy objects. As a rule, the heavier the object, the wider the floor protector. Maintain a normal indoor relative humidity level between 35% and 65% throughout the year to minimize the natural expansion...

Hardwood Flooring Care & Maintenance   Note: All woods are affected by light. Some exotic species will darken while others species will tend to lighten over a period of time when exposed to natural and artificial light sources. Some wood species darken and/or lighten at a faster rate than others. This is a natural characteristic of wood and does not constitute any type of product defect.  Routine Maintenance Use a damp cloth to blot up spills as soon as they happen. Never allow liquids to stand on your floor. For tough spots, such as oil, paint, markers, lipstick, ink, or...

Protecting Your Ceramic Floor  Protect you ceramic tile by affixing felt or similar pads to the legs of any metal, iron, wood or plastic furniture that could scratch and dull the surface. Exterior metal furniture which rests on tile floors or patios may rust and cause staining. Good quality entry mats will help protect your ceramic tile from wear by collecting dirt, sand, grit and other substances such as oil, asphalt, or driveway sealer that might otherwise be tracked onto your floor. You can also place these mats at heavy pivot locations such as in front of the kitchen sink...

Routine Maintenance You should allow your new ceramic tile and grout to dry for at least 72 hours after installation, before any type of maintenance occurs. Cleaning your new floor with a damp mop once a week is the best thing you can do to maintain your ceramic floor. A simple sweeping or vacuuming of your tile floor prior to mopping will remove any dust or debris. Make sure that any cleanser you have chosen is compatible with grout cleaning, (neutral pH), and will not stain the grout. We recommend Shaw’s R2X Hard Surface Cleaner. Heavy traffic areas should be...

Post Grouting Installation Clean-Up Grout haze is a film left behind on the surface of the tile as part of the final grouting process; it is usually buffed off the surface after the grout has achieved its initial 12 to 24 hour cure, with the use of a cheese cloth material. If after 48 hrs a grout haze still exists, then use a “grout haze remover” which usually contains Sulfamic Acid. Sulfamic acid cleaners should ONLY be used on Ceramic and/or Porcelain tiles. IMPORTANT NOTE: Never use Acids on natural stone tiles; this could lead to permanent etching. Instead use...